Dedicated Account Management

Management Information (MI) & reporting – Budget Management Service

What are Travel Management Reports?

We offer a thorough Budget Management Service, whereby we monitor the company’s travel expenditure throughout the year. The MI reports produced allow you to keep track of how your budget is being allocated and highlights any challenges you may have as you reach certain parts of the year. The information collated can then be used to form and continually update the company’s Travel Policy, which is designed to clearly set out the parameters within which company business travel should be booked.

Reports are tailor made to your own requirements, so you receive the exact information you need; for example: spend per passenger, per department, per project, total flight spend, accommodation spend, etc. We can even show you who is complying with the travel policies set by your organisation.

However you need the data presented, we will oblige.

MI reporting is a valuable resource within your chosen business travel management programme and understanding the patterns of monthly spend, with the value your suppliers add is key. Our personable, consultative service means that just like our travel policies, all of our reporting is bespoke to your requirements and provides you with the exact information you need.

Management Information reporting & Budget Management are available as an additional resource to our standard package and are included in the Principal Concierge Service.

Passenger surveys

Each passenger will receive a short voluntary survey during the week following their trip, the results of which will be used to compile supplier feedback reports and assess Principal Business Travel’s service levels. These reports are taken forward to the quarterly meetings detailed below, though if there are any issues that look to be pressing, we will of course address them immediately.

Quarterly Account Management Meetings

Your Account Manager will meet with you, either in person or virtually (you choose) to discuss the quarter’s reports (or other specified period) and identify any budgetary or service issues. For example if accommodation is consistently out of budget in a specific location, the causes of this can be explored and adjustments made as required.

We will also discuss the information we gather at these meetings to ensure the reports continue to show you the relevant information on spend and savings.

Principal World Travel

Dedicated Account Management

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